The Evolution of Craft Work in the Strategic Development of a Family Enterprise

Author(s)
Emanuela Rondi, Vittoria Magrelli, Francesco Debellis, Alfredo De Massis
Abstract

Research Summary
Craft firms characterized by a humanistic approach to work face a tension between adhering to pure craft principles and embracing industrialization. This challenge is heightened in family-controlled craft firms, striving to uphold tradition while adapting to change. This study examines how craft work evolves along the trajectory of entrepreneurial development through a case study of Thun, a third-generation family craft firm. We identify a set of mechanisms and four configurations—pure, technical, narrative, and ecosystemic—through which craft work evolves over time. These configurations not only preserve traditions, but also infuse them with entrepreneurial spirit, reinterpretation, and deep innovation. This study contributes to the craft work literature by moving beyond static perspectives and revealing the dynamic interplay between different craft configurations.

Managerial Summary
Craft firms, which emphasize a humanistic approach to work, often struggle with the tension between preserving traditional craftsmanship and embracing industrialization. Our study of Thun, a third-generation family craft firm, provides practical insights for managers by identifying a set of mechanisms and four configurations—pure, technical, narrative, and ecosystemic—that show how craft work can evolve over time. Managers can use these configurations to balance tradition and innovation, and inject entrepreneurial spirit into craft processes. Our findings underscore the importance of managing this balance for sustainable competitiveness and fostering an entrepreneurial firm culture that supports both artisanal and industrial production. Our study also provides a practical guide for craft firms seeking to evolve strategically, ensuring the integration of tradition with contemporary entrepreneurial development.

Organisation(s)
Department of Marketing and International Business
External organisation(s)
Free University of Bozen-Bolzano, IMD Business School, Lancaster University, Zhejiang University (ZJU)
Journal
Strategic Entrepreneurship Journal
Volume
18
Pages
811-840
No. of pages
30
ISSN
1932-4391
DOI
https://doi.org/10.1002/sej.1503
Publication date
04-2024
Peer reviewed
Yes
Austrian Fields of Science 2012
502016 SME-research
Keywords
ASJC Scopus subject areas
Economics and Econometrics, General Business,Management and Accounting
Portal url
https://ucrisportal.univie.ac.at/en/publications/b178d8fb-0fd9-47b8-93cc-c71f9d020652