Service Quality and Export Performance of Business-to-Business Service Provides: The Role of Service Employee- and Customer-Oriented Quality Control Initiatives
- Author(s)
- Christina Sichtmann, Maren von Selasinsky, Adamantios Diamantopoulos
- Organisation(s)
- Department of Accounting, Innovation and Strategy
- External organisation(s)
- Freie Universität Berlin (FU)
- Journal
- Journal of International Marketing
- Volume
- 19
- Pages
- 1-22
- No. of pages
- 22
- ISSN
- 1069-031X
- Publication date
- 2011
- Peer reviewed
- Yes
- Austrian Fields of Science 2012
- 502052 Business administration
- Keywords
- Portal url
- https://ucrisportal.univie.ac.at/en/publications/69c166a0-3dce-45fc-884c-4d7f4e33585d