The Role of Emotions in Translating Perceptions of (In)Justice into Postcomplaint Behavioral Responses
- Author(s)
- Klaus Schöfer, Adamantios Diamantopoulos
- Organisation(s)
- Department of Accounting, Innovation and Strategy
- Journal
- Journal of Service Research
- Volume
- 11
- Pages
- 91-103
- No. of pages
- 13
- ISSN
- 1094-6705
- Publication date
- 2008
- Peer reviewed
- Yes
- Austrian Fields of Science 2012
- 5020 Economics
- Keywords
- Portal url
- https://ucrisportal.univie.ac.at/en/publications/2d459590-c09b-41c8-8578-30c9ba2a92d6