Activation of Country Stereotypes: Automaticity, Consonance, and Impact

Author(s)
Marc Herz, Adamantios Diamantopoulos
Abstract

Country-of-origin (COO) research typically regards COO cue usage as a conscious and controlled process dependent on consumers’ intention to use COO information. However, emerging evidence indicates that country stereotypes can affect consumers’ brand evaluations regardless of intention. In three complementary experiments, this study investigates how the mere presence of country cues can trigger different kinds of country stereotypes (functional vs. emotional) which subsequently automatically influence consumers’ cognitive and affective brand evaluations as well as brand-related behavior. Findings confirm the automatic influence of country stereotypes and suggest that brand evaluations and brand-related behavior are enhanced when the underlying country stereotype matches the advertising execution format. On the other hand, mismatches can result in adverse effects. A follow-up study further reveals that cognitive and affective brand evaluations mediate COO effects on brand-related behavior. Theoretical and managerial implications of the findings are considered and future research directions identified.

Organisation(s)
Department of Accounting, Innovation and Strategy
Journal
Journal of the Academy of Marketing Science
Volume
41
Pages
400-417
No. of pages
18
ISSN
0092-0703
DOI
https://doi.org/10.1007/s11747-012-0318-1
Publication date
10-2012
Peer reviewed
Yes
Austrian Fields of Science 2012
502052 Business administration
Keywords
Portal url
https://ucrisportal.univie.ac.at/en/publications/219c7cf4-3c90-4daa-a80c-3fe585b92a21