All Publications Chair of International Business

Showing entries 381 - 386 out of 386

2001


Plakoyiannaki E, Tzokas N. Customer Relationship Management: A Capability Portfolio Perspective. 2001. Paper presented at 30th European Marketing Academy Conference, Bergen, Norway.

Diamantopoulos A, Winklhofer HM. Index Construction with Formative Indicators: An Alternative to Scale Development. Journal of Marketing Research. 2001;38(2):269-277. doi: 10.1509/jmkr.38.2.269.18845

2000


Plakoyiannaki E, Tzokas N. Customer Relationship Management: A Conceptual Framework and Research Agenda. 2000. Paper presented at 8th International Colloquium in Relationship Marketing, Stockholm, Sweden.

Plakoyiannaki E. Advertising on the Internet. In Zotos YC, editor, Advertising. Thessaloniki: University Studio Press. 2000. p. 287-320

1999


Plakoyiannaki E, Tzokas N, Donaldson B. Personal Selling and Sales Management in the Context of Relationship Marketing: A Research Agenda. 1999. Paper presented at International Conference: Preparing the Manager of the 21st Century, Thessaloniki, Greece.

Showing entries 381 - 386 out of 386